Frequently Asked Questions

Customer Questions

How do I place an order?

We're not affiliated with any of the retailers listed and all purchases are made direct with the retailer.
You'll have to contact the business directly using their phone number, website or Facebook page.

What's this site all about?

During the Coronavirus outbreak many local businesses have started offering home delivery. We think this is a great idea and have set up this site to connect businesses and customers across the Hereford area. Hopefully this'll encourage support for local businesses and enable isolated people to get what they need. Moving forwards we'd also like to encourage people to shop locally and support independent business.

I have a problem with one of the businesses

We're sorry to hear that. Please take this up with the business in question, but if you can't get hold of them please contact us.

Business Questions

How do I list my business?

Glad to know you're interested!
If you visit our business registration page you can create a free account and fill in a few details to get listed.

Why is my business already listed?

We've already added a few local businesses who already have published details about delivery online.
If you'd like to have access to edit your details, or to have your business removed then please contact us

Do I need to deliver to Hereford and all the villages?

No. It's fine if you just deliver to your own village, or a few round and about.

I deliver to Leominster and North Herefordshire, can I list my business?

This site only covers Hereford and South Herefordshire, but businesses that deliver in and around Leominster can also list on www.leominster.delivery.

Is it OK if I only deliver to vulnerable people?

Yes, of course. Just mention this in your business description.

How much does it cost?

Its free!
We're doing this to support local businesses.
If the site is popular we might try and cover some costs by including some advertising or offering upgrade packages, but the basic listing will always be free.

How can I edit my listing?

You'll need to sign into your account first.
Once signed in you'll see a 'My Business Dashboard' link in the 'Business' menu.
You can edit your business details using the 'edit' button.

Can you tell me how many people have clicked through to my website?

You'll need to sign into your account first.
Once signed in you'll see a 'My Business Dashboard' link in the 'Business' menu.
The number of clicks is shown here.

Do I need my own website?

No. But you'll need a way for customers to contact you.
If you don't have a website then perhaps you can link through to your Facebook page.
If you'd like a website building for you then please contact us

Can you suggest a delivery driver?

Not at the moment, but if this is an idea that a few businesses are interested in then we'd certainly put people in touch with each other.
Please contact us if you can offer a delivery service or are a business that would use one.

Can you build me a website?

Yes, we'd be happy to talk through any ideas you have.
We've got experience with setting up small business websites, right through from a simple few pages advertising what you do right up to e-commerce solutions letting your customers order and pay online. Please contact us if you can offer a delivery service or are a business that would use one.


Can't find what you need? Just contact us.